Privacy Policy
This Privacy Policy explains how dasilsupportservices.co.uk ("we," "us," "our," or "Luckywave") collects, uses, discloses, and safeguards your information when you visit our website.
Last Updated: 2026
Information We Collect
We collect information you provide directly and information collected automatically:
- Personal Information: Name, email address, phone number, and other contact details you submit through forms or registrations.
- Technical Information: IP address, device type, browser type, operating system, and unique device identifiers.
- Cookies: Small files stored on your device to enhance your experience and track site activity.
- Usage Data: Pages visited, time spent on site, clicks, referral sources, and interaction patterns.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics to understand visitor behaviour and site performance.
- Tracking affiliate conversions and commissions from casino partners.
- Improving site functionality, content, and user experience.
- Responding to enquiries and providing customer support.
- Complying with legal obligations and detecting fraudulent activity.
- Sending promotional communications (where you have consented).
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for website functionality and security.
- Analytics Cookies: Track visitor activity to measure site performance.
- Affiliate Tracking Cookies: Monitor referrals and commissions from partner casinos.
- Marketing Cookies: Enable targeted advertisements and retargeting campaigns.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling essential cookies may affect site functionality.
Third-Party Links
Our website contains links to external casino operators and affiliate partners. We are not responsible for their privacy practices, data collection, or content. When you access third-party sites, their own privacy policies apply. We encourage you to read the privacy policies of all linked websites before providing any personal information.
Your Rights
UK and EEA Residents (GDPR): You have the right to access, correct, delete, or restrict processing of your personal data. You may also withdraw consent and request data portability. To exercise these rights, contact us using the details below.
US Residents (CCPA): You have the right to know what personal information is collected, to delete information, and to opt-out of sales or sharing of personal data (where applicable).
General: You have the right to lodge a complaint with your relevant supervisory authority if you believe we have violated your privacy rights.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and processing purpose. When data is no longer needed, we delete or anonymise it securely.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Email: privacy@dasilsupportservices.co.uk
Website: dasilsupportservices.co.uk
We will respond to all requests within 30 days or as required by applicable law.